If you wish to see your notes please put your request in writing to the practice manager. There may be a charge.
Protection And Use Of Your Information
We ask for information about you so that you can receive the best possible care and treatment. We keep this information, together with details of your care, to ensure that your doctor or nurse has accurate and up to date information.
It also may be needed if we see you again.
There are times when we have to pass on information about you to other people such as hospitals, Social Services or the Health Authority. This is always done confidentially or by removing your identifying details when they are not essential.
Everyone working for the NHS has a legal duty to maintain the highest level of confidentiality about patient information. If at any time you would like to know more about how we use your information you can speak to our Practice Manager
We hope that if you have a problem, you will use our practice complaints procedure. Please write to Ingrid Marsh, who will investigate the problem and contact you.
We believe this will give us the best chance of putting right whatever has gone wrong and an opportunity to improve our practice. If you are still unhappy you can contact PALS ( Patient Advice and Liaison Service) and Complaints on the NHS England national call centre number - 0300 311 22 33.
Freedom of Information/ Data Protection Act
This Practice operates in compliance with
- the Data Protection Act of 1998
- The Freedom of Information Act 2000
If you require any further information about our compliance with these acts please contact the practice manager. If you require access to your medical records, please write to the Practice Manager
The staff at this practice record information about you and your health so that you can receive the right care and treatment. We need to record this information, together with the details of the care you receive, because it may be needed if we see you again
We may use some of this information for other reasons, for example, to help us to protect the health of the general public generally, to plan for the future, to train staff and to carry out medical and other health research for the benefit of everyone.
We are currently involved in research studies for which we provide anonymised information from patients’ notes. You cannot be identified in any way from this information as none of your personal details are given to researchers. Individual patients’ records are added into a much larger anonymous database, containing records from millions of patients across the UK. This information is used by researchers outside this practice.
The database to which we contribute anonymised records is known as The Health Improvement Network (THIN). This database is managed by a company outside the NHS which does not have access to your personal details, only to anonymous medical records. The data are used for research into such topics as drug safety, disease patterns, prescribing patterns, health economics and public health. Many of these studies provide useful information to medical staff on diseases, the use of drugs or outcomes of disease or treatment.
These studies may be performed by academic researchers or commercial companies amongst others. However, no researcher has access to your full details such as your name and address, initials or your full date of birth. The researchers are not given information on the GP nor the practice name, address or post code.
If you would like to opt out of this data collection scheme, please let your doctor know and no data from your records will be collected or used in research. This will not affect your care in any way.
If anything to do with the research would require that you provide additional information about yourself, you will be contacted to see if you